A cruise passenger aboard the Royal Caribbean South Pacific cruise has claimed that his holiday was “ruined” by his snoring neighbours and demanded a full refund from the cruise company.
Brendan Ritson and his partner departed on an 11-day Royal Caribbean cruise from Sydney to Fiji on December 11, 2016.
On the first night, the couple found a water leak in their interior cabin. Therefore, they were upgraded to a larger and more expensive exterior double cabin.
Ritson claimed that his new neighbours “snored, spoke loudly, argued and used offensive language.”
Ritson filed for a full refund from Royal Caribbean Cruises when he got back, claiming that his holiday had been “ruined” by his snoring neighbours. He brought an appeal to the Queensland Civil and Administrative Tribunal Court, demanding a refund totalling $2,436.78.
His appeal for $2436.78 was rejected last week because he was offered another room while on board the boat. The court found the cruise company did all they could to help the Ritsons.